Banking & Payment App Conflict

You may notice that some of your banking, financial (like Google Pay), or other high-security apps crash or refuse to open while AppLock is active. This can happen even if those apps are not locked by AppLock.

Why This Happens: A Security Feature of Other Apps

This is not a bug in AppLock. Many high-security applications are designed to protect your financial data by detecting other apps that use "Accessibility" or "Display over other apps" permissions.

As a security measure, the banking or payment app will often shut itself down to prevent what it sees as a potential risk of another app monitoring the screen. AppLock requires these permissions to function, which creates this incompatibility with certain high-security apps.

Workaround

If you encounter this issue, the only workaround is to temporarily disable the main AppLock service before you open your banking or payment app.

1. Open AppLock and enter your password.
2. Go to the Settings tab.
3. Tap on System & Security.
4. Turn the main ‘AppLock’ toggle switch off.

This will disable all locking functions. Remember to turn the switch back on after you have finished using your other app to re-enable protection for your locked apps.